Just want to purchase by the hour? Our hourly rate is $75.00 incl. GST per hour Buy Now
Our standard casual rate includes travel costs (up to 10km from the city centre) and standard phone call costs – we won’t surprise you with these on additions on your bill! If we need to make international calls, a large number of calls, or need to travel extra distances, we will always discuss this with you prior to undertaking all the work – we never want our clients to be surprised when they receive their invoice!
Yes, you can use us out of hours or on weekends too!
We will simply charge you a $10 per hour surcharge, and if you are using Pre-Purchased Hour Blocks, you will be invoiced for the surcharge separately.
“I want you to do my grocery shopping. How do you pay for my groceries?”
For groceries, or any purchases we make on your behalf, we simply ask that you provide us with funds up front. This can be in cash, but most clients prefer to transfer money directly into our account, knowing that it will remain in credit if it isn’t used, and that we provide them with regular, detailed statements on how their money has been spent. For clients where we are making regular purchases on their behalf, they find it easier to set up a direct debit to our account on a recurring basis, that way they know they don’t have to worry about falling short. Plus, if their credit builds up, we’ll always let them know if they can pause their transfer for a time.
For answers to even more questions, please visit our FAQs page.
Discounted rates only apply to hours purchased in advance.
If you don’t use all your hours in one booking these hours will be credited to your account. This credit will stay in our database and can be used by you for further bookings.
Our standard hours are Monday to Friday 8:00am to 6:00pm bookings can be made outside of these days and times but will incur the surcharge as detailed above.