CCS (Certified Concierge Specialist)
Founder & Personal Concierge
2012 Finalist SA Telstra Business Women’s Awards
2014 Inaugural Golden Key Winner Institute of Concierge & Lifestyle Managers
Abbie founded Lifestyle Elements in 2003, having identified the great lack of time most working professionals and today’s busy families possess. Having studied marketing whilst working as a nanny, Abbie was often requested to take on those tasks that the family she worked for just didn’t have time to do. She then went on to work in marketing, business development and human resources before travelling overseas for a year. Abbie returned in 2003, having decided to start Lifestyle Elements so that she could contribute to making our day-to-day lives easier, and hasn’t looked back! In 2004 Abbie was awarded joint International Concierge and Errand Association (ICEA) Member of the Year, and in 2009 became the first Australian to be awarded the International Concierge and Lifestyle Management Association (formerly ICEA) Certified Concierge Specialist accreditation.
“I am proud of what we acheive on a daily basis and the many different ways we are able to help make our client’s lives easier. The relief expressed by clients when they hand over their ‘to do’ lists to us, is what being a Personal Concierge is all about!”
Personal Concierge & Operations Manager
As Abbie’s husband, Tim has been a part of the business from the very start however, he only came into the business full time in December 2010. Since stepping into the role of Personal Concierge and Operations Manager he has thrived on working with our clients, as well as taking on the financial aspects of the business. Tim has a background in multimedia, online sales and inventory management and has previously run his own internet based business for a number of years. He is now focused on developing the business and expanding the ways we can serve our clients.
“I believe there is huge potential for Lifestyle Elements to be able to offer full service lifestyle assistance to all our current and future clients. I enjoy receiving feedback from clients so that we can focus on improving and developing our business to provide the best possible service.”
Administration & Personal Concierge Assistant
Carly is the newest member of the Lifestyle Elements team and has been working with the company since April 2014. Carly completed a Bachelor of Business (Restaurant Management) with Le Cordon Bleu Australia and has experience in a number of customer service industries. With a working background predominately focussed on hospitality and recruitment, Carly has a passion for liaising with clients and loves the excitement of dealing with new tasks!